Privacy Policy

ACVPULSE — PSR Brands, Inc.
Effective date: October 4, 2026

PSR Brands, Inc. ("PSR Brands," "we," "us," or "our"), 510 Bering Dr, Suite 330, Houston, TX 77057, operates the ACVPULSE platform at acvpulse.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

Account and business information. When you or your business opens a customer account, we collect your business name, contact name, business address, email address, mobile phone number, and payment-related details needed to process orders and invoices.

Transaction information. We keep records of orders, deliveries, invoices, payments, credits, and returns associated with your account.

Communication records. We keep records of the notifications and messages we send you (email and SMS), including the content, time sent, and delivery status, and of messages you send us.

Usage information. When you use the Service we collect standard technical information such as device type, browser, IP address, and pages visited.

2. How we use information

We use your information to:

• process and fulfill orders, deliveries, invoices, and payments;
• send you transactional notifications about your account (see Section 3);
• provide customer support and respond to your requests;
• maintain accurate accounting and tax records;
• operate, secure, and improve the Service;
• comply with legal obligations.

3. SMS / text message program

Program description. With your consent, PSR Brands sends transactional SMS notifications related to your business account, including order confirmations, delivery notifications, payment receipts, balance and due-date reminders, and two-way customer-care messages from your assigned sales representative. We do not send marketing or promotional SMS.

Consent. You consent to receive SMS by checking the consent box on the customer account or order form (in the ACVPULSE application or with a PSR Brands sales representative), which reads: "I agree to receive order, delivery, payment, and account notifications from PSR Brands by SMS at this number. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help." Consent is not a condition of purchase. We record the date, time, and method of your consent.

Message frequency. Message frequency varies based on your account activity.

Costs. Message and data rates may apply according to your mobile carrier's plan. PSR Brands does not charge for SMS.

Opt-out. You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent. You can re-subscribe by replying START.

Help. Reply HELP to any message, email orders@acvpulse.com, or call (832) 981-6610.

No sharing of mobile information. We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes. Mobile information collected for the SMS program is used only to deliver the messages described above. This does not include sharing with service providers who help us send messages (see Section 4).

Carriers. Mobile carriers are not liable for delayed or undelivered messages.

4. How we share information

We share information only as needed to operate the Service:

• Service providers that process data on our behalf, such as our SMS and email delivery providers, payment processor, cloud hosting, and accounting systems. They may use your information only to perform services for us.
• Business partners involved in fulfilling your orders, such as distributors or carriers, limited to what is needed for delivery.
• Legal requirements, when required by law, subpoena, or to protect our rights, safety, or property.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information.

5. Data retention

We retain account and transaction records for as long as your account is active and as required for accounting, tax, and legal purposes. Communication records, including SMS consent and opt-out records, are retained to document compliance.

6. Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption of sensitive data and access controls. No method of transmission or storage is completely secure.

7. Your choices

You may update your account information, change your communication preferences, or opt out of SMS (reply STOP) or non-essential email at any time. Transactional messages required to service your account (such as invoices) may still be sent by email. To request access to or deletion of your information, contact us at the address below.

8. Children

The Service is intended for businesses and is not directed to anyone under 18.

9. Changes to this Policy

We may update this Policy. The effective date above will change, and material changes will be communicated through the Service.

10. Contact

PSR Brands, Inc.
510 Bering Dr, Suite 330, Houston, TX 77057
orders@acvpulse.com · (832) 981-6610